Payment Policies

Standard Policies

  • 1/4 rent is due and non-refundable 14 days after booking.
  • The balance, including damage deposit, is due and non-refundable 60 days prior to arrival.
  • Rent on bookings made within 60 days of arrival shall be due in full with rent non-refundable.
  • In the event of cancellation we will do our best to rebook your dates to another party. If we do so, you will be refunded the portion already paid, less a $200 service fee.
  • Damage Deposit shall be returned within 14 days of departure barring any losses or damages to the home.
  • Credit cards and processing fees, we do accept Visa and Master Card payments but there is an additional 3% service fee for this convenience.

Christmas Policies

Christmas and New Year Policies (December 15 to January 5)

  • Nightly rates are increased 25%
  • 14 night minimum stay
  • 1/2 rent is due upon booking and is non-refundable at that time.
  • The non-refundable balance is due 90 days prior to arrival.

We are a licensed Real Estate Company in the State of Hawaii and as such, do abide by all state rules and regulations as well as the Realtor Code of Conduct. If you have any questions, please contact us:






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